Politique d’expédition
Shipping Information
All orders are shipped from:
2438 Sooke Road, Victoria, British Columbia, V9B 1X7, Canada.
We ship to Canada, the United States, and Worldwide.
Delivery Timeline:
- Handling Time: 2–4 business days (Monday to Friday).
- Transit Time: 5–10 business days (Monday to Friday).
Order Cut-Off Time:
Monday to Friday: 1:00 PM (GMT-04:00) Eastern Daylight Time.
All products undergo a meticulous production process, which is why handling time applies to every order.
Shipping Charges:
For Canada, U.S., and Worldwide Orders:
| Shipping Type | Order Value | Transit Time | Shipping Charge |
|---|---|---|---|
| Standard Shipping | $0.01–$199.99 | 5–10 business days | $30.00 |
| Standard Shipping | $200.00 and up | 5–10 business days | Free |
| Express Shipping | All Orders | 1–2 business days | $50.00 |
For any special requests, please contact us at info@cincinlachic.ca
Tracking Your Order
We offer tracking services to keep you updated on your package's journey to your door.
Customer Care
Your satisfaction is our priority. Have questions or need assistance? We're here to help and ensure a seamless shopping experience.
Contact Us:
- Address: 2438 Sooke Road, Victoria, British Columbia, V9B 1X7, Canada.
- Phone: +1 778-895-8139 (8:00 AM – 5:00 PM, Monday to Friday, GMT-04:00).
- Email: info@cincinlachic.ca (We respond within 24 hours, Monday to Friday).